General Requirements of the Quality Management System
1. The management representative is responsible for the establishment, implementation, maintenance and continuous improvement of the quality management system.
2. The Quality Assurance Department is in charge of the centralized management of the establishment, implementation, maintenance and continuous improvement of the quality management system, and it shall assist the management representative in routine quality management operations.
3. The quality management system shall meet the following requirements:
a) Adoption of a process-based quality management mode as described in the Quality Management Systems – Requirements (GB/T19001-2000idtISO9001:2000);
b) Identification of the processes required by the quality management system and their sequence & interactions, as well as definition of the quality-related responsibilities of all personnel concerned;
c) Definition of input, output and required resources of the identified processes, necessary activities to be carried out, and methods to be adopted to monitor, measure and analyze the processes; compilation of related documents, technical requirements and procedure regulations applicable to the corporate quality management system in accordance with national laws, regulations and standards so as to provide necessary criteria and methods for effective operation and control of these processes;
d) Formulation of regulations on the assurance methods and sources of necessary resources through understanding of customer demands and internal corporate communication to ensure effective performance of identified processes and control over necessary available resources and data, thus to support the operation and monitoring of these processes;
e) Measurement, monitoring and analysis of identified processes through customer satisfaction surveys, product monitoring and measurement, non-conformance control, corrective and preventative measures, administration appraisal and internal examination;
f) Proposal of measures for the analytical results of effective data about the identified processes operation when necessary, to make continuous improvements to the planning efficiency and the process performance;
g) Identification and control of all outsourcing processes that may influence the product conformity in the direct processes of product realization, to ensure that the outsourcing processes are controlled in line with Clause 7.4 in GB/T19001－2000idtISO9001:2000.